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We are delighted to be able to welcome you again!

Starting on May 15th, Sisi Museum + Imperial Apartments + Silver Collection are open daily from 10 am to 5 pm. More Details.



Information on reservations in the Hofburg

In general you need an accreditation in Schönbrunn as precondition for the reservation of a time and date of entry into the Hofburg (Sisi Museum, Imperial Apartments and the Imperial Silver collection ( you are in the Hofburg there still has to be a safety inspection in the exhibition areas (
If an accreditation in Schönbrunn is not possible in the foreseeable future, you can receive a guided tour authorisation for the Hofburg alone (

Reservation for the time and date for your groups is then arranged through or tel: 0043-1-81113-239.

In order to use the online reservation service, you must be registered with us. If you are not yet registered, please register with the Central Reservation Service (Call Center Schönbrunn):, tel: 0043-1-81113-239

Als registrierter Kunde können Sie Ihre Termine direkt auf unserer Reservierungsplattform buchen.

Please note when making a reservation:

  • Payment can be made by cash, cashpoint card or credit card (respectively by voucher arrangement through SEPA direct debit).

  • Free tickets: in groups of more than 20 paying persons the tour guide has free admission (requirements: an ID and filling in a form).

  •  Group size: max. 35 persons

  •  Group prices

  • School groups: we offer special rates for school groups and student groups. Please note: The person in charge of the group must be able to show a list of names of those in the school group, with age designations and confirmation from the school.

  • Cancellations: by reserving a date/time you agree to our current general terms and conditions along with the cancellation conditions (see 3. in the general terms and conditions below)


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